Modifying DNS Entries for ac.uk and gov.uk Domains
Procedure
Submitting requests:
All modification requests must be submitted by an ISP that has an Approved ISP Membership Account with JANET(UK) unless the modification request is being submitted by an organisation that is currently connected to the JANET Network.
JANET Customers
All modification requests from JANET sites must be submitted by the Computer Centre, or equivalent for that site. There is currently no charge for modifications made whilst the specific domain name is delegated to nameservers currently on JANET.
Commercial ISPs
- All requests to modify ISP/nameserver details, and other relevant information, relating to an existing DNS entry, must be initiated by the Approved ISP who will be providing Internet access to the organisation owning the domain name.
- Modifications must be submitted on a modification request template to the Naming Administrator, naming-admin@ja.net.
- In addition to a completed modification template, where a request is being made for an organisation to change ISP, the organisation that owns the domain name must fax a confirmatory letter, on headed notepaper, to JANET(UK) in support of the change. In these circumstances, it is the organisation's responsibility to advise their former ISP of their intentions. The confirmatory letter should be faxed to the Naming Administrator on 0300 300 2213. The new Approved ISP will be notified by e-mail once the modification action is complete, for them to then advise their customer accordingly. Approximately 48 hours should be permitted for action of modification requests. This is dependent upon all information having been received by JANET(UK) in the correct format.
Please note: It is requested that ISPs do not submit modification requests until they are ready for them to be actioned. Due to the volume of requests we receive it is not possible for us to guarantee specific dates for transferral.
Please note: We will accept only 10 requests per day to modify domain names from individual ISPs. More than one domain name can be input into a modification template, provided all the details are the same, but the number of domain names contained within one email will count towards the total of 10. Any requests exceeding this limitation will be rejected and must be resubmitted by the individual ISP appropriately on subsequent days. The reason for this limitation is due to the amount of manual interaction required for each modification request. Unfortunately we do not have the resources to action any more modification requests per day than this quota.