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JANET Voice Advisory Service

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The Voice Advisory Service provides free advice and guidance to institutions on all aspects of voice technologies, focusing on Voice over IP (VoIP) and IP Telephony. A wide range of information will be published on this web site, including technology guides, and case studies - see menu links above.

 

On this page:


Enquiries

To make an enquiry, in the first instance you should contact JANET Service Desk

e-mail:service@ja.net and ask for JANET VAS. Or e-mail the VAS service manager directly.

Advice to the JANET community is provided free of charge. We make best endeavours to provide accurate, impartial and unbiased advice, however any information provided regarding specific products should be checked with the relevant suppliers and any cost indications are estimates only - binding quotations should be sought from the appropriate supplier.

 

Background

The use of IP networks to carry voice traffic is becoming more commonplace. Some JANET connected organisations occupying multiple sites have already interconnected traditional PBXs using IP and many have deployed full IP Telephony systems. There is also a significant interest in the use of the Internet to carry voice traffic due to the emergence of MSN, GoogleTalk, AOL and Skype products.

Voice over IP and IP telephony are strategically important areas that JANET connected organisations cannot ignore. The provision of high quality independent advice is however hard to come by as vendors invariably have a vested interest and often limited knowledge beyond their own product set and technology domain.

This situation was identified in the JANET Voice Survey which was carried out in 2005 and resulted in the formulation of the JANET Voice Strategy.

At the June 2006 meeting of the JCN, to address the above situation, the committee endorsed JANET(UK)'s strategy proposal to provide a voice advisory service for the community to provide an independent and impartial source of expert advice.

JANET(UK) is currently working towards establishment of a pilot service and is negotiating support contracts with technical specialists from the community.

 

JANET Voice Advisory Group discussion e-mail list

  • A JISCmail voicediscuss@jiscmail.ac.uk mailing list which is a public list open to anyone has been set up which all interested parties are invited to join

 

Presentations

 

 

Associate JANET Web Pages

Any problems, comments or suggestions regarding this page, please e-mail the VAS service manager.